Store Policies

Refunds

We have a 30-day return policy for damaged goods, defective products, or for receiving a different product than the one ordered . Because we are a small company, we cannot accept returns for products that are the wrong size or for buyer's remorse. 

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To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at rollseekers@gmail.com. If your return is accepted, we’ll send you additional return information

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Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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Shipping

Due to our organization just beginning, we cannot offer shipping to international countries. Additionally, all of our shipping is flat rate ground shipping. 

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